Important Information
Policies
To help make your stay at THE TENNESSEAN Personal Luxury Hotel in Knoxville as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies that align with the hotel’s calm and structured approach.
- Check-In & Check-Out
Check-in begins at 4:00 PM, with check-out scheduled by 11:00 AM.
- Age & Identification
A valid government-issued ID is required, with a typical minimum check-in age of 21.
- Pet Policy
Pets are not permitted; service animals are accommodated in line with regulations.
- Smoking Policy
The hotel maintains a non-smoking environment across all rooms and public spaces.
- Payments & Cancellations
A credit card is required at booking, with cancellation terms varying by rate and season.